Dani Darden

Corpus Christi, Tx

March 25, 2024

The customer had a policy renewal upcoming and wanted to consolidate his insurance coverage. After discussing his current commercial auto policy, I offered to quote or move his existing policy to us for easier management. He was pleased with the option to have all his policies in one place, expressing readiness to proceed regardless of the cost comparison. Dani, with Quote Texas Insurance

Fort Woth, TX

March 12, 2024

The customer wanted his upcoming renewal reshopped due to concerns about rate increases. I confirmed we could reshop his policy and also discussed adding commercial auto, which he was interested in exploring further. He was happy with the proactive service and the additional coverage options provided. Dani, with Quote Texas Insurance

Garland, TX

March 12, 2024

The customer's payment was late due to a check that likely got lost in the mail. After discovering the issue, I suggested canceling the check and facilitated a phone payment directly with the carrier. The customer was happy to quickly resolve the issue and prevent policy cancellation. Dani, with Quote Texas Insurance

Corpus Christi, TX

March 11, 2024

The client was approached about a renewal, and I noticed opportunities to potentially enhance their coverage and pricing. After offering to requote his policies, the client was interested in seeing if we could improve his rates. He was eager to receive the quotes. Dani, with Quote Texas Insurance

Euless, TX

March 11, 2024

The customer was concerned that their payment check might not have arrived on time. After confirming receipt of the check, I offered to assist in setting up auto pay or continuing with manual payments. The customer appreciated the verification and opted to continue sending checks. Dani, with Quote Texas Insurance

Euless, TX

March 8, 2024

The customer was at risk of missing their first payment as they were not set up on ACH. I explained the benefits of ACH to avoid late fees, and we set it up together. The client was happy to have a reliable payment solution in place. Dani, with Quote Texas Insurance

Missouri City, TX

March 8, 2024

The customer needed to increase the limits on his auto policy. I expedited the process, sending forms and completing the update within 20 minutes. The customer was happy with the quick and effective service. Dani, with Quote Texas Insurance

Pearland, TX

February 9, 2024

The customer was unsure how to make their first payment and concerned about potential late fees. I suggested and set up auto-pay to ensure timely payments. The customer was happy with the ease and security this solution provided. Dani, with Quote Texas Insurance

McAllen, TX

February 9, 2024

The customer needed to remove a vehicle and add a new one to their policy. I quickly provided a quote for the new vehicle, collected the necessary signatures, and finalized the changes. The customer was very satisfied with the efficient service. Dani, with Quote Texas Insurance

DeSoto, TX

January 26, 2024

The customer required information on insurance coverage for a job outside the state. I quickly gathered the necessary information from underwriting to ensure the customer could accept the job confidently. They were very pleased with the prompt and helpful service. Dani, with Quote Texas Insurance

Spring, TX

January 25, 2024

The client needed to send two certificates but lacked the recipients' email addresses. After entering the data and distributing the certificates, I introduced the client to our client center. They were thrilled with the newfound ease of managing certificates. Dani, with Quote Texas Insurance

Galveston, TX

January 25, 2024

The customer was struggling with the payment portal and inquired about additional insurance savings. I assisted with the payment and offered a quote for a commercial auto policy, enhancing their satisfaction and engagement with our services. Dani, with Quote Texas Insurance

Atascocita, TX

January 25, 2024

The customer had difficulty accessing a needed certificate. I guided them through using the client center to manage their documents, which simplified their process and increased their satisfaction. Dani, with Quote Texas Insurance

Baytown, TX

January 24, 2024

The customer needed a quick vehicle swap on their auto and cargo policy. I expedited the process, which not only met their urgent need but also saved them money. They expressed great satisfaction with our responsive and efficient service. Dani, with Quote Texas Insurance

Amarillo, TX

January 24, 2024

The customer required an immediate addition of a vehicle to their policy. We quickly added the vehicle and during our conversation, discovered and addressed an additional need for a Business Owners Policy quote. The customer was very pleased with the swift and comprehensive service. Dani, with Quote Texas Insurance

Cedar Hill, TX

January 24, 2024

The customer was incurring excessive costs due to repeated late payment fees. I set up automatic payments for them, eliminating future late fees and saving them money. They were thankful for the simple solution that provided immediate financial relief. Dani, with Quote Texas Insurance

North Richland Hills, TX

January 16, 2024

The client needed help managing certificates and was interested in consolidating services. I suggested quoting workers comp with us for convenience and potential savings. The client was enthusiastic about the streamlined solution. Dani, with Quote Texas Insurance

Garland, TX

January 16, 2024

The customer had a misunderstanding about their payment setup. After clarifying with the carrier, I helped the customer set up automatic payments correctly. They were relieved and satisfied with the resolution. Dani, with Quote Texas Insurance

Killeen, TX

January 12, 2024

The customer continued to face late payment issues and was unsure about switching to automated payments. After discussing the benefits, the customer agreed to the change, appreciating the simplicity it would bring. They were glad to proceed with setting it up. Dani, with Quote Texas Insurance

Lubbock, TX

January 8, 2024

The customer faced recurring late payments and accumulating fees. I informed them about the impact of the fees and set up automated payments to prevent future issues. They appreciated understanding the cost savings and were glad to have the solution in place. Dani, with Quote Texas Insurance

Texas City, TX

January 8, 2024

The customer believed they were already enrolled in automated payments, but it was not set up. I resolved the misunderstanding by setting up the automated payment system correctly with them, ensuring timely payments. They were very happy and thankful for the personalized assistance. Dani, with Quote Texas Insurance

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November 9, 2023

Upon realizing the oversight, I promptly reached out to the client. They were very responsive and quickly resolved the matter by making the payment right during our conversation. To provide additional support, I assured them I’d monitor the payment process, ensuring everything went smoothly given their past challenges. The client expressed sincere gratitude for the proactive support. They were genuinely pleased with the personalized attention and care we provided, strengthening our relationship and trust. Best, Dani, Insurance Agent at Quote Texas Insurance

Rowlett, TX

November 8, 2023

The client was late on their payment and had past issues with timely payments. I personally called to remind him, and he promptly made the payment. I also followed up to ensure there were no issues. He was very glad and appreciated the attentive service. Dani, with Quote Texas Insurance

Houston, TX

October 17, 2023

Because they specialize in moving and not insurance, she didn't know what the additional insured endorsement was and whether or not it was reasonable of the vendor to request she add it to her policy. She called me and I gave her insight as to what that endorsement means and how it affects her policy. With the new information she gained from that conversation, she was able to make an informed decision when considering making changes to her policy.