
Tabitha Dragoo
Account Service Consultant
Tabitha Dragoo
Account Service Consultant
About Tabitha Dragoo:
Tabitha Dragoo serves as an Account Service Manager at Quote Texas Insurance, bringing nearly a decade of comprehensive customer service experience to the team. Her background spans various industries, where she has consistently demonstrated her commitment to client satisfaction and operational efficiency.
In her current role, Tabitha is responsible for assisting customers with their needs, ensuring they receive exceptional service and support. She has played pivotal roles in implementing systems that have significantly enhanced office efficiency and strengthened customer relationships.
Passionate about continuous improvement, Tabitha actively expands her expertise in the commercial insurance industry. Outside of work, she enjoys reading, crocheting, and spending time with her family and dog.
Customers love working with Tabitha Dragoo
See AllJobs Completed by Tabitha Dragoo
See AllMidland, TX
July 21, 2025
I promptly provided a quote for the driver to help the customer move forward with the hiring process without delay. This enabled them to confidently extend a job offer. The customer was very pleased with the quick turnaround on the quote. They appreciated the support which allowed them to proceed with the job offer.
San Antonio, TX
July 21, 2025
I sent the customer a link to update their payment method easily online. Additionally, I provided a quote for commercial auto insurance to help them qualify for a multi-policy discount with the same carrier. The customer was grateful for the convenience of updating their payment method through the link. They were excited about the potential premium savings by combining their commercial auto and general liability policies.
Plano, TX
July 18, 2025
I facilitated the policy rewrite with the carrier and assisted the customer throughout the process to ensure the new policy was active without delay. I confirmed that all necessary updates were processed successfully. The client was very pleased with the prompt service and appreciated how quickly the rewrite was completed. They expressed satisfaction with the seamless handling of their request.
Lancaster, TX
July 18, 2025
I updated the VIN number on the policy the same day to ensure the client could proceed with their vehicle inspection without delay. I confirmed the corrected documentation was sent to the client. The client was very pleased with the quick and easy resolution of the issue. They appreciated the fast turnaround that allowed them to complete their inspection as scheduled.
Wichita Falls, TX
June 6, 2025
I communicated directly with the underwriting team to clarify that the business does not transport children. By correcting the information promptly, I was able to prevent the cancellation and protect the policy. The customer was very grateful that the issue was resolved quickly. Their policy had just renewed, and they were relieved to know it would remain active.
Sugar Land, TX
June 6, 2025
I contacted the carrier and sent follow-up communications to request updated quotes for the changes. Once the information was received, I facilitated the updates to the policy as requested. The customer was very happy that we were able to get the new driver added without delay. They appreciated the quick turnaround and support throughout the process.
Austin, TX
September 6, 2024
A plumbing services business in Austin had a claim and needed a prompt response from the insurance company to arrange a rental vehicle. Tabitha offered to contact the claims department and request that the client be called as soon as possible. The client was very grateful for the assistance and informed Tabitha that the carrier reached out to them shortly after.
Dallas, TX
September 6, 2024
A mechanical business in Dallas needed a certificate of insurance (COI) quickly for a job they were already working on. Tabitha quickly created the certificate and sent it to the city as required. The client was very thankful for the quick response and timely delivery of the certificate.
Austin, TX
September 5, 2024
A property management business in Austin was unhappy with the credit card fee applied to payments. Tabitha offered to set the client up with ACH payments, with a one-time fee of $20, so they wouldn’t have to pay the processing fee each time. The client was very thankful for the solution and agreed to switch to ACH payments moving forward.
Fort Worth, TX
September 4, 2024
A mechanical business in Fort Worth was contacted by a certificate holder requesting additional coverage to meet their requirements. Tabitha worked with the insured and the carriers to review the coverage. Although it could not be added mid-policy, Tabitha informed the client that it could be addressed at renewal. The client was ecstatic to learn that no additional premium would be required and was happy to wait until renewal to add the coverage.
Fort Worth, TX
September 4, 2024
A painting business in Fort Worth was upset that a multi-policy discount had been removed from their policy. Tabitha worked with the carrier to find a solution by adding an additional insured, ensuring both policies had the same named insured, which allowed the multi-policy discount to be applied. The client was happy with the outcome and appreciated that the discount was restored to their account.