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Job completed for Commercial Plumbing Company
Completion date: August 14, 2025
Location: Grapevine, TX
Why did the customer contact us?
A Commercial Plumbing Company contacted the agency after receiving a cancellation notice for their policy despite having made a payment, and they were unsure why the policy was being cancelled.
Solutions provided:
A Commercial Plumbing Company contacted the agency after receiving a cancellation notice for their policy despite having made a payment, and they were unsure why the policy was being cancelled. The agency contacted Progressive BOP, discovered a $15 NSF payment issue, and facilitated a call with the insured to make the payment and provide a verbal statement of no loss to reinstate the policy. The customer was very grateful for the assistance and prompt resolution.
Team members on this project:
Tabitha Dragoo
