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Job completed for Plumbing Services and Payment Management
Completion date: July 25, 2025
Location: Rockwall, TX
Why did the customer contact us?
The customer was struggling to manage their payments due to being on a 4-pay payment plan. They found it difficult to keep up with the payment schedule and needed a more manageable option.
Solutions provided:
I coordinated with the customer and the insurance carrier to switch their payment plan from 4-pay to 12-pay. Additionally, I set the customer up on autopay to help automate and simplify their payments. The customer was very thankful for the assistance and expressed relief that their payments were now easier to manage. The new setup allows them to handle their premium payments more effectively without stress.
Team members on this project:
Baylie Sullins
