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Job completed for HVAC Services
Completion date: July 18, 2025
Location: Lancaster, TX
Why did the customer contact us?
The client discovered that the VIN number on their vehicle was incorrect on their insurance card when attempting to get the car inspected. They needed the VIN corrected promptly to complete their inspection on time.
Solutions provided:
I updated the VIN number on the policy the same day to ensure the client could proceed with their vehicle inspection without delay. I confirmed the corrected documentation was sent to the client. The client was very pleased with the quick and easy resolution of the issue. They appreciated the fast turnaround that allowed them to complete their inspection as scheduled.
Team members on this project:
Tabitha Dragoo
