Job completed for Industrial Supply and Distribution
Completion date: July 15, 2025
Location: Corpus Christi, TX
Why did the customer contact us?
The customer’s policy had lapsed, leaving them without coverage and in need of urgent assistance to get it reinstated and renewed. This situation caused concern about potential coverage gaps and the risk of operating without insurance.
Solutions provided:
I reviewed the renewal quote with the customer and guided them through the payment process over the phone to ensure a smooth transaction. After the policy was reinstated, I assisted with setting up ongoing payment processing to prevent future lapses. The customer was thankful for the timely reminder and help in getting their coverage back in place. They also agreed to have us quote their commercial auto and general liability policies later in the year.
Team members on this project:
Baylie Sullins
