Job completed for Commercial Moving Services
Completion date: July 14, 2025
Location: Grand Prairie, TX
Why did the customer contact us?
The client reached out needing urgent assistance to prevent cancellation of their commercial auto policy due to underwriting concerns. The issue stemmed from a commercial vehicle they owned that was not listed on his current policy, which could jeopardize their compliance and operations.
Solutions provided:
I collected all necessary vehicle details from the client and generated an endorsement quote to add the vehicle to the policy. I also contacted underwriting to notify them of the upcoming change and confirmed that we were actively working to resolve the issue to maintain compliance. The client appreciated the quick action and confirmed they were ready to complete the paperwork and submit payment to keep the policy active. They understood the importance of resolving the matter promptly to remain compliant with state requirements and to continue servicing their own customers without interruption.
Team members on this project:
Victor Miranda
