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Job completed for Residential and Commercial Plumbing Services
Completion date: July 9, 2025
Location: Garland, TX
Why did the customer contact us?
The customer reached out needing a Certificate of Insurance in order to receive payment for a completed job. They were concerned about potential delays in getting paid without the certificate in hand.
Solutions provided:
I reviewed their account to confirm that her policies were active, verified all certificate details for accuracy, and promptly issued the COI. I sent it directly to them and CC’d the certificate holder to make sure everyone had the correct documentation. The customer was pleased with the fast turnaround and grateful that the COI was delivered quickly. With the certificate submitted, they are now able to receive payment without further delay.
Team members on this project:
Baylie Sullins
