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Job completed for Heating and Cooling Equipment Installation and Service
Completion date: June 24, 2025
Location: Denton, TX
Why did the customer contact us?
The customer mentioned they had been told that a Certificate of Insurance would be sent to them about three weeks ago but never received it. They urgently needed the certificate in order to move forward with a permit application through TDLR.
Solutions provided:
I reviewed their file to confirm that their policy was active and ensured all information was in order. Once confirmed, I created and promptly sent out the updated Certificate of Insurance to satisfy their permit requirements. The customer was grateful for my assistance in getting the certificate sent quickly. They can now move forward with submitting their permit application and avoid further delays in their work.
Team members on this project:
Baylie Sullins
