Job completed for Equipment Service and Rental Industry
Completion date: June 23, 2025
Location: Euless, TX
Why did the customer contact us?
The client contacted us because they received a pending cancellation notice on their Excess Liability policy, which they were unaware of. The cancellation was related to a prior year’s audit, and the client needed help understanding and resolving the situation.
Solutions provided:
I immediately reached out to underwriting at the insurance company to investigate the issue and determine what documents or actions were required to keep the policy active. The client was informed that they might need to provide additional information to stay in compliance and avoid cancellation. The client was thankful for the prompt contact and support in addressing the cancellation notice. They expressed relief knowing that steps were being taken to prevent the policy from being canceled and appreciated the proactive assistance.
Team members on this project:
Victor Miranda
