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Job completed for Personal Motorcycle Insurance
Completion date: June 6, 2025
Location: Bedford, TX
Why did the customer contact us?
The customer was concerned that his motorcycle was not currently insured and needed proof of coverage in order to complete his registration for the year. They reached out urgently, needing confirmation and documentation as soon as possible.
Solutions provided:
I reviewed their account and verified the policy status on the carrier’s website to confirm that they did in fact have active coverage. I then sent their ID card to them via both text and email for convenience. They thanked me for handling the situation so quickly and for easing their concerns. They were relieved to have the proof of insurance in hand to move forward with registration.
Team members on this project:
Baylie Sullins
