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Job completed for Residential and Commercial Building Contraction
Completion date: June 6, 2025
Location: Carrollton, TX
Why did the customer contact us?
The customer was behind on their payment and struggling to get it processed, which created concern about keeping their policy active. They wanted a reliable way to avoid future delays or lapses.
Solutions provided:
I assisted the customer in getting their past due payment handled and offered to help set up autopay to prevent billing issues moving forward. We walked through the process together and ensured it was completed correctly. The customer was happy to have autopay set up so they no longer has to worry about making manual payments each month. They appreciated the support in resolving the issue quickly.
Team members on this project:
Baylie Sullins
