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Job completed for Freight and Vehicle Transport Services
Completion date: April 30, 2025
Location: Amarillo, TX
Why did the customer contact us?
The customer has a renewal coming up for their AutoB and Cargo policy but realized a vehicle that should have been removed last year was still on the policy. They needed help correcting it before renewing.
Solutions provided:
I let the customer know I could take care of the vehicle removal immediately. I confirmed the details and processed the update to ensure everything was accurate before moving forward with the renewal. The customer was happy the issue was handled so quickly and smoothly. They confirmed they want to move forward with renewing the policy.
Team members on this project:
Dani Darden
