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Job completed for Low-Voltage Electrical and Data Cabling Services
Completion date: April 29, 2025
Location: San Marcos, TX
Why did the customer contact us?
The customer urgently needed certificates of insurance, but the CSR team was running into issues setting them up. It was time-sensitive, and they needed them to be processed the same day.
Solutions provided:
I took over the task and created a complex master certificate for the customer to ensure everything was accurate and ready in time. I made sure all requirements were met and handled it personally since I had recently worked on her renewals.
The customer was extremely thankful for the prompt help and the time I dedicated to resolving her issue. They were so happy that they even left a glowing Google review for the service they received.
Team members on this project:
Baylie Sullins
