Job completed for Residential and Commercial Moving Services
Completion date: April 29, 2025
Location: Brownsville, TX
Why did the customer contact us?
The customer was working on renewing their cargo policy but discovered that driver information hadn’t been updated throughout the year. This caused confusion and inaccuracies in the renewal details.
Solutions provided:
I assured the customer that this was a simple issue to fix and requested the updated driver list. Once received, I submitted the correct information to get everything aligned for the renewal. The customer was relieved that the issue could be resolved easily and appreciated the quick handling. Everything was updated, and the renewal process could continue smoothly.
Team members on this project:
Dani Darden