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Job completed for Fire Protection and Extinguisher Services
Completion date: April 24, 2025
Location: El Paso, TX
Why did the customer contact us?
The customer was having difficulty processing their renewal payment through the provided payment link. They reached out needing immediate assistance to ensure that their policy remained active.
Solutions provided:
I assured them I could help and processed the payment for their renewal over the phone using our secure payment link. I confirmed everything was submitted correctly and the policy was updated. The customer was happy the payment was successfully taken care of. They were relieved that their coverage was now in place without further issues.
Team members on this project:
Dani Darden
