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Job completed for Residential and Commercial Plumbing Services
Completion date: April 22, 2025
Location: North Richland Hills, TX
Why did the customer contact us?
The customer was unaware that there policy had been canceled and was having difficulty making a payment to resolve the issue. They needed guidance on how to get the policy reinstated.
Solutions provided:
I contacted the carrier to find out what steps were required for reinstatement. Then, I provided the customer with the necessary policy and contact information so he could complete the process. The customer was very thankful that I took the initiative to call on their behalf. They appreciated the support and was able to move forward with reinstating their coverage.
Team members on this project:
Baylie Sullins
