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Job completed for Low-Voltage Electrical and Data Wiring Services
Completion date: April 11, 2025
Location: Texas City, TX
Why did the customer contact us?
The customer was concerned about a premium increase on their excess liability renewal and wanted to understand the reason behind it. They also wanted to be sure they were still getting fair and competitive coverage.
Solutions provided:
I shopped their excess policy with other carriers to compare rates and coverage options. I explained that the increase was tied to a rise in their general liability premium, which directly affected their excess policy pricing based on rating factors. The customer appreciated the time I took to review everything thoroughly and was satisfied with the explanation. They proceeded to renew the policy confidently.
Team members on this project:
Baylie Sullins
