Call:
844-402-4464
Get A Quote
Job completed for HVAC Installation and Service
Completion date: January 30, 2025
Location: Edinburg, TX
Why did the customer contact us?
The customer needed assistance understanding the audit process for their insurance policy. They were unfamiliar with what it involved and why it was important.
Solutions provided:
I took the time to explain the audit process in detail and its significance in determining accurate premiums. After the audit was completed, I personally called the customer to share the positive news. The customer was thrilled to learn they were receiving a refund of over $1,300. They expressed their gratitude and said it was the best news they had received in a long time.
Team members on this project:
Jannette Ornelas
