Connie Mosley

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November 22, 2023

Knowing the importance of these trucks for their business operations, I sprang into action. I reached out to several contacts, explaining the urgency of the situation. Through persistent communication and coordination, I managed to expedite the process and got the trucks added to their policy that very night. Moreover, I ensured that the ID cards were sent out promptly, enabling the client to smoothly receive the truck delivery as planned. The client expressed deep satisfaction and gratitude for the swift action taken. It was a clear demonstration of our commitment to meeting our clients' needs, no matter how tight the timeline. Best, Connie, Insurance Agent at Quote Texas Insurance

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November 18, 2023

I collaborated closely with Therese and the insurance carrier, exploring various options to enhance her coverage. Additionally, I engaged with her mortgagee to ensure that the new coverage plan would align well with her financial commitments. It was essential to balance the increased protection with her business's budgetary needs. After careful consideration and coordination, we identified the best coverage option. Therese was very pleased with the outcome. She felt confident and satisfied with the new level of protection for her business, knowing it was well-suited to her specific requirements. Situations like these underscore the value of personalized service and the importance of understanding and addressing our clients' unique needs. Best, Connie, Insurance Agent at Quote Texas Insurance

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November 16, 2023

I immediately got to work. My first step was to provide them with a quote for adding these important documents. Once the client reviewed and agreed to the quote, I quickly processed a change request. Getting everything signed and in order was crucial to ensure that we met the client's needs accurately and promptly. After getting the necessary approvals, I successfully added the requested documents and created the certificate. The client's response was a relief – they were pleased with the certificate, and it was accepted by the certificate holder without any issues. This experience was a testament to the importance of attention to detail and understanding the unique needs of each client. Helping Lonestar Pure Water, Inc. navigate through this process and seeing their satisfaction with the end result was incredibly rewarding. Best regards, Connie, Insurance Agent at Quote Texas Insurance

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November 10, 2023

I reached out to Progressive not once, but twice, to expedite the process. My goal was to get this done swiftly without any increase in their premium. Through diligent communication and negotiation, I achieved just that. The client was extremely pleased with the outcome. They expressed their gratitude for my promptness in handling their request, emphasizing how it helped them take on their new job without any hassle. Best, Connie, Insurance Agent at Quote Texas Insurance

Kingsland, TX

October 25, 2023

Recognizing the time-sensitive nature of her request, I swiftly and clearly explained the necessary process. This involved ensuring all the required paperwork was completed, and the vehicles were provided with the appropriate coverage tailored to Loretta's specific needs. Loretta's reaction upon receiving this efficient and customer-focused service was highly positive. She expressed great satisfaction, not only with the speed of the resolution but also with the clarity in which all the coverages were explained to her. This ensured that she felt well-informed and adequately protected under her insurance policy. My name is Connie, and I had the privilege of assisting Loretta with this insurance request in our system. Our commitment to providing timely and comprehensive solutions to our clients is a top priority, and Loretta's positive experience is a testament to our dedication to customer satisfaction.