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Job completed for Pool Maintenance Company
Completion date: September 23, 2025
Location: El Paso, TX
Why did the customer contact us?
A Pool Maintenance Company contacted the agency to remove a driver from their policy who had previously been requested for removal but was still listed as a rated driver.
Solutions provided:
A Pool Maintenance Company contacted the agency to remove a driver from their policy who had previously been requested for removal but was still listed as a rated driver. The agency contacted the carrier, identified a system error that prevented the removal, and successfully backdated the request, resulting in a significant premium reduction. The client was very surprised and pleased with the outcome.
Team members on this project:
Jannette Ornelas
