Customer Testimonials

Hudson Insurance has excellent customer service, I feel welcomed every time I visit the office.  All my needs are covered with my insurance agent.  When I have a question on my policy, no matter how many times I call I ALWAYS get a friendly tone of voice (and I call A LOT)! Gladys Traudt, Lewisville, TX

"They have been great, excellent customer service, very knowledgeable and not to mention the money they saved me...YOU"RE THE BEST!!!  Justin Shannon, Irving, TX

Hudson Insurance Agency looked through multiple companies and helped me to find a great rate with a solid company that offered custom coverages for my individual needs.  I would definitely recommend Hudson Insurance Agency! Trina Pippins, Arlington, TX

Our company is extremely satisfied with the Hudson Insurance Group, Inc. We immediately switched to Hudson Insurance because of the great rates they offered. The policy covered all of our specific needs. As you know, we are required by each city to have insurance coverage in order to pull permits, which allow us to work. Any time I am at the city and need a certificate of coverage faxed to their department, Eric Cabrera, our agent, successfully has the document to them without delay. Also, any time we contact their office a “live” person answers the phone. It is satisfying to know that you are not having to leave a voicemail and worry if someone received the message or not. Periodically we receive newsletters from Hudson Insurance advising us on saving money on insurance and how to watch out for “dirty agents”. This November our policy is up. Our company will definitely renew our insurance policy with Hudson Insurance. We are more than pleased with their professionalism and reliability. Please feel free to contact our office if we can be of any further assistance. Thank You. Noah Espinoza, All About Plumbing

Thanks you so much for the service that you’ve provided me with. As you know, I have the 2 rent houses insured through your company now and I’ve been impressed with the quick service. It’s good to know that whenever I do get another house, I can feel confident that you’ll help me get set up again.   You save me from calling and “getting the best quote.” I think you gave me a good rate.  Again, Thanks for all you’ve done! Tom Hebert, Fort Worth, TX

I have been with Hudson Insurance for less than a year and I wouldn’t leave. The prices are always something that I can afford. They are honest and cut to the chase and tell you why your rates are so high and if there is a place where is cheaper.  I have had the same person helping me since I began my insurance with them so that even makes me more comfortable because this agent already knows me or of me when I call and have a question or anything.  I am very happy and pleased with my Insurance agent. Thanks Hudson Insurance! Laura Reynoso, Dallas, TX

Although Louis and Son Plumbing, Inc. has only been a customer of Hudson Insurance Group a short time, the service we have received from the Hudson Insurance Group has been exceptional.   When changing over our insurance needs to Hudson, they were extremely helpful in answering all our questions and in securing insurance for our company that met our needs and at a competitive rate.  It is always nice to get to talk with a "live" person without having to make several calls or without having to wait for someone to call back.  When I have had additional questions, they have answered our questions in a very timely & efficient manner.  When I requested Certificates of Insurance for additional companies, the certificates were e-mailed to us the same day.  Not having to wait for several days was very important to us.  In general, all the people I have talked with at Hudson Insurance Group have also been courtious and helpful. Carolyn McElfresh, Louis & Son Plumbing

I have been insurance with HIG since 2003 and want to thank you for the exceptional customer service and great rates that you continually provide.  My phone calls are always returned in a timely manner and I love the fact that I can talk to a “live” person who can custom tailor a policy for my specific needs.  Thanks again Hudson Insurance! Michael Rush, Arlington, TX

The customer service at HIG is fantastic.  Whenever I call with a problem, they ALWAYS have time for me.  My daughter and I have been going through some vehicle problems, and each time I’ve called them with changes, they do it with a smile! Kathy Jackson, Dallas, TX

HIG worked hard to find me the best policy, with a new teenager driving, that was important to us!  Thanks HIG! Armand Garneaux, Flower Mound, TX

I have been a very committed client of HIG for about 10 years. I have sent this agency many referrals over the years and EVERYBODY is a permanent client for the great customer support, competitive rates and strong carrier option. Offering as many products as this agency does means you do not have to worry about anything, Shane’s team takes care of it all. I have my auto, life, health, homeowners and commercial insurance and Hudson Insurance Agency takes care better than other agency in the state!  They also have a great referral system that pays you to send referrals! I love it! Roth Robertson, Fort Worth, TX

I absolutely love Hudson Insurance Group!  I truly believe that they have my best interests in mind and, over the years, I've trusted them for all of my insurance needs.  The personal attention I've received has been phenomenal.  They make me feel comfortable when asking questions, and their service is always prompt and courteous.  I never feel like "just a policy number",  because it's like I'm talking to an old friend.  They're always on top of things, and have even helped me to save money on my policies!  You can't go wrong with Hudson Insurance Group, they are truly a class act! Sharon Sanders, Houston, TX

Hudson Insurance helped me to find a great coverage at a great price.  Michelle took the time to understand what I needed and what would provide me the best protection.  They are always ready to take my call and are quick to call me back if I leave a message.  Their newsletter is informative and entertaining, this is not something you get with most insurance agencies.  I would definitely recommend Hudson Insurance to my friends and family! Ken Medlock, Dallas, TX

After my initial company declined coverage for me on my future new home, i was in desperate need of home insurance.  I was in a panic to get home owners insurance so that i could close on my house on time.  I was referred to Hudson Insurance by a friend and called immediately.  I was able to speak to a high position employee of the company within minutes!  No automated system that frustrates just about everyone, straight to a real, caring person!!  Hudson Insurance found me a home insurance company that would cover my home insurance policy!  Shane Hudson took an aggressive approach to help me get my problem solved, and in a very impressive timely manner!   Literally within hours Hudson Insurance had found me a company that would cover my home insurance, and within hours had a plicy!  My closing was again back on track!  Everything closed fine and i couldn't be happier!  I am currently living in my dream home, and couldn't have closed on it in time if it wasn't for Hudson Insurance! David Blaylock, Roanoke, TX